Refund Policy

Paid subscriptions automatically renew according to the billing period shown at checkout until cancelled.

You can manage cancellation through Billing or the subscription-management flow.

Unless applicable law requires otherwise, cancellation takes effect at the end of the current paid billing period and prevents the next renewal.

Except where required by applicable law or expressly stated in this Policy, subscription fees are non-refundable once charged.

Argumont does not provide prorated refunds merely because you cancel before the end of the current billing period.

You retain access through the paid period unless the account is terminated for serious policy violations or another rule disclosed at purchase applies.

Decision Credits are service entitlements, not cash.

Unused monthly Decision Credits do not have cash value, are not redeemable for money, do not automatically produce a refund, and currently reset according to the applicable billing period unless the plan states otherwise.

If an analysis fails because of an Argumont system error, the subscription payment is not automatically refunded.

Where the product identifies the operation as a retry of the failed run, the retry should not consume a second Decision Credit charge.

If a technical failure incorrectly consumes credits without delivering the corresponding analysis or retry entitlement, contact Argumont so the credit usage can be reviewed.

A disagreement with a Verdict, score, confidence level, participant argument, or analytical conclusion does not by itself create a right to a refund.

Argumont sells access to analytical software and Decision capacity, not a guaranteed conclusion or Outcome.

If you believe you were charged twice for the same subscription period or charged in error, contact Argumont promptly.

Include your Argumont account email, the approximate charge date, the charge amount, and any receipt or invoice identifier available to you.

Do not send full payment-card numbers.

Nothing in this Policy limits refund, cancellation, withdrawal, cooling-off, or other consumer rights that cannot legally be waived.

Where applicable law requires a refund, Argumont will comply with that requirement.

Refund treatment for taxes depends on applicable law and the payment provider's processing rules.

If you believe a charge is incorrect, contact Argumont first so we can investigate.

This does not limit any lawful rights you have through your payment provider.

A separately signed agreement may contain different cancellation or refund terms.

If so, the written agreement controls for the services covered by it.

Use https://argumont.com/contact or hello@argumont.com.